KTA

       Policy and Strategy

       Organization and Leadership
       Effectiveness

       Mergers, Joint Ventures
       and Partnerships

       Facilitation

KTA provides clients with a high-performing, high-value, action-oriented management consulting alternative. We connect your ideas and people to provide the best solutions quickly and collaboratively. KTA’s team, led by its principal, Jay Kaufman, have decades of experience managing and leading large organizations in the private and public sectors. Our ability to help organizations tackle their toughest challenges is based on extensive, hands-on experience in senior leadership positions.

We provide solutions to your toughest challenges in three key areas:
Policy and Strategy
Organization and Leadership Effectiveness
Mergers, Joint Ventures and Partnerships

Policy and Strategy
We know the importance of good policy formulation in driving change in government. Our deep and diverse background in Aboriginal policy, social policy, health policy, eGovernment, governance and citizen engagement mean you can connect the leading edge ideas of today to create the right policies and strategies for tomorrow.

Recent Projects:

Health Canada Aboriginal Consent Project
Health Canada provides health benefits to Aboriginal people and in order to share this information with pharmacists privacy concerns needed to address which involved securing the consent of numerous Aboriginal peoples. In this initiative we helped Health Canada resolve different policy issues related to privacy and consent using innovative approaches and measures.

Smoke Free Aboriginal Ontario
Recently the government of Ontario announced the introduction of a legislation to make Ontario Smoke Free. We assisted the Ministry of Health and Long Term Care in the implications of this legislation with Aboriginal people in the province.

The Crossing Boundaries National Council
Over the past few years we have worked with many senior level officials, politicians, the federal government and with provinces in an innovative, important dialogue on how technology is changing government. This has given rise to the Crossing Boundaries National Council, which is a major policy initiative across all levels of government around how technology can positively impact on service delivery, provision of information and democratic renewal. – David will be modifying this further

The Canadian Bankers Association
In the private sector, we have worked with the Canadian Bankers Association in helping them develop successful strategic approaches to several issues of importance to the banking community.

Organization and Leadership Effectiveness
We work with senior executives in the public and private sector to help them improve the way they, and their organizations, work. We focus on results and achieving real, tangible, measurable improvements. Our ability to work collaboratively with clients at all levels, without using standardized or toolkit approaches is highly valued by the clients we serve.

Recent Projects:

Organizational Review of Indian and Northern Affairs Canada
We assisted Indian and Northern Affairs Canada (INAC) in a recent review of its senior level organization to establish a solid accountability framework between the national headquarter office and regional offices.

Human Resources and Skills Development Canada Ontario Region
HRSD Ontario region improved its governance and leadership with our assistance.

Indian Registration Operations, Indian and Northern Affairs Canada
The Branch responsible for Indian Registration asked us to assist them in resolving complexities related to backlog and processing. We have just completed a successful review of the Indian Registration operations of INAC and are proceeding to assist that branch with the implementation of our recommendations.

National Council of Visible Minorities in the Federal Public Service
Recently, we worked with the National Council of Visible Minorities to assist them in positioning their organization most effectively within the federal government.

Mergers, Joint Ventures and Partnerships
Achieving your organization’s goals doesn’t always mean looking inside your own walls for solutions. Sometimes it means looking outside for the right strategic alliance to get the results you need. But developing the means and the agreements to collaborate effectively is a challenge keenly felt by all those who enter these discussions.

KTA can help. We played a key role in helping two large Ontario credit unions reach an amalgamation agreement, and similarly assisted two large credit unions in Western Canada in reaching agreement around a joint venture. We focus on interest-based negotiations as the key to achieving agreement, and we have an extensive knowledge base of what is required to effect successful collaborations.

Facilitation
KTA plans and facilitates exceptional meetings, conferences, workouts, and online discussion forums. We make meetings work. We get at the real issues and raise the tough questions in ways that result in understanding and, ultimately, consensus. Many times, participants have said at the end of the meeting “I really didn’t think this agreement was possible”.

How do we do it? Lots of preparation up-front so that we know the issue thoroughly. Off-line discussions with participants before the meeting so we know where people stand. Innovative use of technology during the session so that participants can visualize the emerging agreement. Instantaneous summaries during and after each session so participants can see their progress. We’ve facilitated hundreds of meetings and workshops. All have been successful.

Recent Projects:

NSERC facilitation a few years ago – (Natural Sciences and Engineering Research Council of Canada) – We were sought out by NSERC to assist in the design, delivery and facilitation of cross Canada forums to seek the views of its stakeholders around its future direction. We delivered half a dozen forums and provided NSERC with a final report.

TBS SII initiative
We worked on a partnership with the Treasury Board Secretariat on their Service Improvement Initiative which entailed developing a dozen consultation sessions for groups of nationwide consultants, concerning the improvement of service delivery and the increase citizen satisfaction.

Credit Union Board Planning Sessions We have designed and delivered numerous credit union board planning sessions across Canada with unions of varying sizes–

Industry Canada Review of Strategies
Canadian Heritage –Canadian Heritage initiated an on-line pilot project to determine whether elected officials and citizens could maintain successful on-line dialogues on themes of importance to Canadians. We organized and ran this pilot initiative and we successfully reported back on our endeavors to the Deputy Minister.

KTA Centre
The KTA Centre for Collaborative Governance supports all of our business lines through solid research and analysis and publications on areas of interest to our clients. We collect and assemble best practices in all of the areas where we work, whether it be facilitation techniques, organization design models, or policy and strategy approaches. The KTA Centre makes us quite unique amongst small- to mid-sized consulting firms. It allows us to provide our clients with the full service and quality that one might expect from a very large consulting firm at small consulting firm prices.

Management Consulting Client List
Indian and Northern Affairs Canada
Heritage Canada
Industry Canada
HRSD
Health Canada
Niagara Credit Union
HEPCOE Credit Union
Envision Credit Union
First Calgary Credit Union
Privy Council Office
Ministry of Health and Long-term Care
Treasury Board Secretariat
United Way of Canada
United Way of Greater Toronto
National Council of Visible Minorities
Canadian Bankers Association

Management Consulting Team
Jay Kaufman
Marcia Nickerson
Karen Beitel